FAQs on Fusion Splicers
Here you’ll find answers to the most common questions about fiber optic fusion splicers. If you can’t find what you’re looking for, feel free to contact our team.
General Questions
Is product operation training provided after purchase?
Yes. We understand the importance of proper operation of professional instruments.
Basic Training: We provide a detailed English operating manual.
Online Remote Training: We can provide real-time online operation training and Q&A for you and your team via video conferencing software (such as Zoom and Teams).
On-site Training: Based on project requirements, we can arrange for our engineers to conduct in-depth on-site training (travel expenses are subject to negotiation).
Training content can be customized to your specific application scenario.
How can I get repairs and technical support after the warranty period?
We provide lifetime technical support and service.
After the warranty period, we continue to provide paid repair services, charging only reasonable parts and labor costs.
We offer calibration services to ensure your instrument maintains optimal performance and measurement accuracy.
We always have common spare parts in stock to support fast repair turnaround times.
S7
What is the warranty policy?
The S7 comes with a 3-year warranty and lifetime technical support. A backup machine can be provided during repair periods to ensure continuous operation.
What types of fiber is the S7 compatible with?
The S7 supports SM, MM, NZDS, G657A/B fibers, and accommodates diameters from 0.25mm to 3.0mm, including flat indoor cables, making it versatile for various applications.
How long does the battery last on a single charge?
The 5200mAh battery typically supports 240+ splicing and heating cycles, enough for a full day of intensive field work.
Is the S7 suitable for outdoor use?
Yes, its rainproof, dustproof, and drop-resistant design makes it ideal for outdoor and harsh environment operations like base station repairs and trunk line installations.
Can I store splicing records on the device?
Yes, the S7 internally stores up to 2000 recent splicing records, allowing for easy tracking, reporting, and quality control.
S5
What is the typical splice loss for single-mode fiber with the S5 splicer?
The S5 achieves an average splice loss of 0.02 dB for single-mode (SM) fibers, with losses as low as 0.01 dB achievable under optimal conditions. Its six-motor core alignment system ensures high precision, making it suitable for long-haul backbone lines where low attenuation is critical.
Can the S5 be used for both field and indoor fiber splicing?
Yes. With its triple-proof (rainproof, dustproof, drop-proof) rugged design, large battery capacity, and universal 3-in-1 fixture, the S5 is engineered for versatility. It performs reliably in outdoor field conditions, base stations, data centers, and indoor installations alike.
How long does the battery last on a single charge?
The integrated 5200mAh lithium battery typically supports over 240 complete fusion and heating cycles. Actual runtime may vary based on heating time settings and environmental conditions, but it is designed to power a full day of intensive field splicing without recharging.
Does the clamp work with ribbon fibers or only single fibers?
The standard universal 3-in-1 clamp is designed for single fibers, pigtails, patch cords (0.25mm–3.0mm), and flat drop cables. For ribbon fiber splicing, please contact our support team for compatible accessory recommendations.
What warranty and technical support is included?
The S5 comes with a 3-year warranty covering manufacturing defects. We also offer a loaner unit service during repair periods to ensure no work interruption. Lifetime technical support is provided via email, phone, and online resources.
M1
What fiber types is the TFN M1 compatible with?
The M1 supports single-mode (SM), multi-mode (MM), NZDS, G657, and fibers from 0.25mm to 3.0mm in diameter, including flat indoor cables. It’s ideal for FTTH, LAN, and telecom backbone projects.
How long does the battery last on a single charge?
The 5200mAh battery typically supports about 240 complete fusion and heating cycles, making it suitable for full-day field operations without recharging.
What is the average splice loss for single-mode fiber?
The average fusion loss is as low as 0.02dB for single-mode fibers, ensuring high signal integrity and network performance.
Does the warranty include international support?
Yes, the 3-year warranty includes global online support, and we provide repair services with optional loaner units to minimize downtime.
Is the M1 suitable for outdoor and harsh environments?
Absolutely. It features a rainproof, dustproof, shockproof, and drop-resistant design with a rubber protective case, making it reliable for outdoor and rugged use.
If you can’t find what you’re looking for, our team is here to help.